If you play Slot Eye Of Horus Megaways in the UK, you ought to be aware of how the platform handles your personal information. This policy explains exactly what data is kept, the legal reasons for keeping it, and for how long.
Introduction to Data Retention
Data retention simply refers to storing user information for particular, legitimate purposes. For Eye of Horus Megaways Slot, this includes your account details, payment history, and activity logs. We adhere to a clear schedule so data isn’t retained forever. This balances our operational needs with your privacy, and ensures us compliant with UK law.
Our goal is transparency. This document demonstrates how your information is managed, even after you cease playing. Following these rules is a key part of building and maintaining your trust.
Legislative Basis Governing Record Keeping
In the UK, the main laws are the Data Protection Act 2018 and the UK General Data Protection Regulation (UK GDPR). They set the foundational standards, stating that personal data must not be kept longer than needed.
On top of that, the UK Gambling Commission has its own rules for licensed operators. They oblige us to keep certain records to meet our licence conditions, stop fraud, and promote safer gambling.
Essential Regulatory Requirements
We are required to keep data to verify your identity and age—that’s a fundamental legal duty. We also retain records of all financial transactions. This creates an verifiable record for deposits and withdrawals, which is crucial for anti-money laundering checks. Logs of your contact with customer support, including any use of responsible gambling tools, are kept to prove we follow the rules.
Specific Gambling Commission Mandates
The UK Gambling Commission sets mandatory periods for keeping customer ID data, even after an account is closed. All transaction records must be retained for financial auditing and to investigate suspicious activity. We also keep paperwork related to player complaints or self-exclusion requests. This protects you and us.
Categories of Data Retained
Eye of Horus Megaways Slot stores a number of different types of personal data. Your identity data is what you gave when you registered: name, date of birth, address. Contact details like your email and phone number allow us to reach with you and maintain your account secure.
Your financial data includes your preferred deposit methods, transaction values, and withdrawal history. We also collect technical and usage data. This covers your IP address, device type, your game history, and when you log in. This information enables the platform function properly, keeps it secure, and enables some personalisation.
Typical Retention Periods
How long we keep data relies completely on its nature and its purpose. Essential account and identity information is commonly held for a fixed time after you shut down your account. This often matches the UK Gambling Commission’s minimum requirements, which can be a number of years.
Documentation of your financial transactions are retained longer, governed by financial regulations. They might be stored for multiple years to satisfy tax and auditing rules. Routine customer service chats may be kept for a more limited time, but logs of formal complaints or disputes are kept for a greater duration.
Operational vs. Statutory Holds
Day-to-day retention encompasses the data we require to run the service day-to-day, like your session details. A statutory hold is distinct. It pauses the normal schedule. If there’s an ongoing investigation, legal action, or regulatory query, we are required to preserve all relevant data. During a hold, that data is protected in secure archives and shall not be deleted as a part of routine processes.
Data Security During Retention
We secure all stored data with security measures that align with its sensitivity. Information is encrypted when it’s moving over the internet and when it’s stored in our storage systems. We enforce strict access controls. Only staff with a proper authorization can retrieve data, and only for a valid business or legal reason.
We run regular security checks and vulnerability scans on our storage systems. These steps ensure your personal information stays safe from illegal access, alteration, or destruction from the moment we get it until the day we delete it for good.
Player Rights Relating to Stored Information
UK law grants you specific entitlements over your details that we hold. You are entitled to access it. You can demand a copy of the personal data we have about you. You also can have it corrected. If any details in our records are wrong or incomplete, you can have us fix them.
Another right is erasure, often referred to as the right to be forgotten. You can request we delete your data. But this right isn’t absolute. We might have to say no if we still need the data to meet a legal duty, or for a legal claim.
Information Removal and Elimination
When a data retention period concludes, we securely dispose of the records. For digital files, we use permanent deletion methods that block the data from being restored. It’s more than moving a file to a recycle bin. Any physical records we have are eliminated using cross-cut shredders or destruction by fire.
We maintain a log of this destruction process. This verification record demonstrates we followed the policy. This concluding action is crucial. It minimizes the volume of data we hold and satisfies the UK GDPR’s retention principle, cutting down the security risks that arise from storing old information.
Policy Changes and Player Notifications
We assess this Data Retention Policy regularly and can amend it. Changes in the law, new regulatory advice, or adjustments to our processes can all prompt a revision. If we make a significant change that alters how we keep your data, we will tell you clearly.
We typically send notices by email or display a prominent notice on the Eye of Horus Megaways Slot platform itself. It’s a good idea to review this policy occasionally so you know how we handle your information and the rights you hold.
Common Questions
For how long is my basic account information retained after I terminate my account?
We hold your primary identity and account details for a timeframe set by the UK Gambling Commission after you terminate your account. This is typically several years. It lets us meet legal duties on age checks, fraud prevention, and financial rules. After that time, the data is reliably and permanently erased.
Is it possible to request early deletion of my data before the standard retention period ends?
You can at any time ask for your data to be deleted early. Whether we can accede depends on why we’re holding it. If we still need it for regulatory compliance, tax reasons, or legitimate business needs like a fraud probe, we may have to decline. We look at each request on a case-by-case basis, following UK GDPR rules.
What becomes of my gameplay history and transaction records?
We retain your gameplay and payment records for set periods to meet operational and legal needs. Transaction histories are kept longer, often for multiple years. This satisfies financial auditing and anti-money laundering laws. All these records are protected with strong security for the entire time we have them.
How will I find out if this Data Retention Policy changes?
If we make a big change to this policy that affects your rights or how we handle your data, we’ll tell you directly. You’ll most likely get an email or see a notification when you log into the platform. The latest version will always be accessible on the website. We suggest checking it periodically to stay updated.